Terms of use

Stan na Dan Srbija is a listings portal where hosts publish short-term accommodation in Serbia and guests search it and contact the host directly, by phone, WhatsApp or Viber.

We are not a real estate agency, a travel agency or a booking intermediary. We charge no commission on stays and no accommodation is paid for through the portal. The only service we charge for is the Premium listing.

By using the portal you accept these terms. If you do not agree with them, please do not use the portal.

When you agree on a stay, the contract is formed solely between the guest and the host. Stan na Dan Srbija is not a party to that contract and does not guarantee its performance.

Price, payment method, cancellation terms, guest registration, the condition of the property and the resolution of any misunderstandings are matters between the guest and the host. We recommend confirming everything you agree in writing, by message or email.

An account is created with a phone number, and you sign in with a one-time code delivered by SMS. There is no password.

Only adults may open an account. The data you enter must be accurate and your own. An account is personal and must not be handed over to anyone else.

You are responsible for access to your phone number. If you lose control of the number or suspect abuse, tell us immediately so that we can lock the account.

If you publish a listing, you accept the following:

• the details in the listing - location, capacity, price, amenities and availability - must be accurate and up to date;
• you must have the right to rent out that property and to publish information about it;
• photos must show the actual property and you must have the right to use them;
• you alone are responsible for complying with the Serbian rules on renting out accommodation, including categorisation, guest registration and tax obligations - we do not check this and do not take it on for you;
• the contact details you publish must be correct, and you should answer guest enquiries within a reasonable time.

A listing that does not meet these conditions may be amended, temporarily hidden or removed by us.

The content you publish remains yours. By publishing it you grant us a non-exclusive, royalty-free licence to store it, adapt it to screen sizes and display it on the portal and in promotion of the portal, for as long as the listing is published.

The licence ends when the listing is deleted. The exceptions are copies already published in printed or cached material, and records we are required to keep by law.

Premium is an optional service for greater listing visibility. It is paid per listing and per period, starting at 1,990 RSD for 30 days; the current price list is on the Pricing page.

The subscription renews every month until you cancel it. Cancellation takes effect at the end of the current paid period, and a period already paid for is not shortened.

Billing is handled by Paddle as merchant of record. Paddle issues the invoice and processes the payment data; we never see or store payment card numbers.

Premium increases the visibility of a listing on the portal, but it does not guarantee any number of calls, enquiries or bookings.

The following is not allowed on the portal:

• publishing fake, misleading or duplicate listings;
• using photos or text belonging to someone else without permission;
• sending unsolicited messages or advertising services unrelated to accommodation;
• automated scraping of content, overloading the system or circumventing security measures;
• refusing guests or treating them less favourably on the basis of a personal characteristic;
• any content or action contrary to the laws of the Republic of Serbia.

We do not check every listing in advance, but we review one when we receive a report or spot a problem ourselves.

We may hide or remove a listing and temporarily or permanently restrict an account if these terms are breached. We tell you the reason, unless the law forbids it. In cases of fraud or unlawful content we act immediately.

Report a problematic listing or message to office@stannadansrbija.rs. If you disagree with our decision, you can appeal to the same address and we will review it.

A review can be left by a guest whose inquiry the host accepted, and it should describe a personal experience of the stay. One review per guest per listing.

We remove reviews containing insults, hate speech, personal data of third parties, advertising or plainly untrue claims. We do not remove a review merely because it is negative.

We aim to keep the portal running without interruption, but we may pause it for maintenance, upgrades or technical faults. We do not guarantee uninterrupted availability.

Accommodation details are entered by hosts. We do not guarantee their accuracy, the quality of a property, or the conduct of guests and hosts.

To the extent permitted by law, we are not liable for loss arising from the relationship between guest and host, including cancellations, the condition of a property and payment disputes.

Nothing in these terms excludes our liability for intentional harm or gross negligence, or the rights consumers have under mandatory Serbian law.

The name Stan na Dan Srbija, the logo, the design, the texts we write ourselves, the listing database as a whole and the portal software are our property or are used under licence. They may not be copied or used without our written permission.

You can delete your account at any time - send a request to office@stannadansrbija.rs from the phone number or email address linked to the account. We confirm and carry out the deletion without delay. A self-service delete button is coming soon.

We may terminate the agreement with 15 days of advance notice, and without delay in the event of a serious breach of these terms. An active Premium subscription is then settled up to the date of termination.

We may change these terms. We will tell you about significant changes at least 15 days before they take effect, by email or with an in-app notice. If you do not agree with a change, you can delete your account before it takes effect.

These terms are governed by the law of the Republic of Serbia.

We first try to settle disputes by agreement. If that fails, the competent court in Belgrade has jurisdiction. Consumers keep the right to bring a claim before the court of their place of residence and the right to out-of-court resolution of consumer disputes under Serbian law.

For any question about these terms, write to office@stannadansrbija.rs or call us on 067 7709681.